Shipping & Delivery Policy

"We" and "Us" herein refers to Horoculture (horoculture.com)

By placing an order through this Website you will be agreeing to the terms below. 

 

1. General                                                                                                              

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.                                                                                                              

 

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

 

3. Returns                                                                                                    

Horoculture does not accept any returns unless mentioned in the Returns, Refunds and Cancellations policy. For detailed information on when a return is accepted please refer the Returns, Refunds and Cancellations Policy.

 

4. Delivery                                                                                                          

Usually after orders being placed successfully, the product is dispatched within 48 hours on working days and is in transit for 2 - 7 days.

 

5. Customer care                                                                                                         

In case of any queries regarding your orders please feel free to reach out to us at info@horoculture.com